A good process is not a chance encounter. It’s a decision of working a certain way to achieve an end deliverable. It takes time and effort to understand the key fundamentals of what the ideal process looks like, who are the stakeholders and what actions are required...
As a business owner, you know that planning and managing processes are important steps to ensure optimum efficiency. But have you taken the time to identify the stakeholders who will be involved or affected by its implementation? Knowing who these process stakeholders...
Have you looked at a report that a business has prepared and thought ‘I want a report like that!’! I know we have, and it can be a big attraction for potential clients as well as your current customers and stakeholders to see a well written and well-designed report....
Business owners are the world’s worst at admitting when they are wrong. Fact. This problem that has actually nothing to do with ego, but invariably has everything to do with that little Gremlin inside all of us called ‘Control-Freak’, gets worse and has even bigger...
Branding and brand consistency is not just about choosing the right logo and other graphic elements to represent your business. It goes along with customer experience and the way you handle both expected and unexpected circumstances that involve your brand. To put it...
In designing a business process, it is vital to consider other stakeholders who will be impacted or have an impact during the course or as a result of its implementation. It may be easy to focus specifically on the individuals or groups who are directly involved in...
