In the world of Virtual Business Support, the Blue Ninja team are always striving to find the best tools to streamline operations and optimise working practices for our clients. One of the most productive ways to achieve this is working with CRMs, but which software...
We may not realise it, but processes exist everywhere; they are all around us. There is a process involved in everything that we do: from the simplest of tasks, like preparing a hot cup of coffee, to the more complicated ones, such as preparing financial reports or...
Tracking business data allows an organisation to make an informed business decision to help improve efficiency in its operational, financial, marketing and human resource management. Tracking and analysis not only provides insights on how the business has performed...
When we run a business, we should be able to impart how our product or service may help in resolving our [potential] customer’s needs. In client delivery it’s called pain points – it refers to various problems or issues that your customers face and what you do...
Organisations may face a variety of challenges in their effort to achieve their business goals including productivity, financials and customer relations. These challenges need to be overcome to ensure that the business will continue to thrive and grow. Often, these...
Working from home has become the new normal and businesses have had to adapt quickly to a new environment for their teams. One of the critical areas to be redeveloped is communication. There are a lot of different communication tools available and many are free to...
