A good process is not a chance encounter. It’s a decision of working a certain way to achieve an end deliverable. It takes time and effort to understand the key fundamentals of what the ideal process looks like, who are the stakeholders and what actions are required...
As a business owner, you know that planning and managing processes are important steps to ensure optimum efficiency. But have you taken the time to identify the stakeholders who will be involved or affected by its implementation? Knowing who these process stakeholders...
Induction is one of the most important stages in the recruitment process. Yet, many businesses overlook the value of a carefully planned and organised induction procedure. Induction, in fact, helps the company and its inductees start off on the right foot and reduce...
Have you ever contacted a company that you have purchased software from, only to come out the other end of the conversation even more frustrated? We certainly have at Blue Ninja! You can feel like you’ve not been heard or understood. How can the company possibly not...